Cibes Lift Group Cuts Quotation Time by 95% with Elfsquad

The Problem

Cibes faced a significant challenge with their old configuration and quoting system. Their outdated system was slow, taking between 10 to 25 minutes to configure a product, which prevented their ability to quickly generate quotes and production orders. 
Furthermore, the old system required constant help from external consultants to make updates or changes, which could take months. This reliance meant they were unable to adapt to quickly improve processes and created a bottleneck in their operations.

The Solution

To overcome these challenges, Cibes implemented Elfsquad in order to significantly reduce configuration times. This allows Cibes to handle more quotes and orders efficiently.

Elfsquad is designed to be user-friendly and easily adaptable, which reduces Cibes' reliance on external consultants. Now, Cibes' internal team can manage updates and changes independently, speeding up their change management process. Arvid Blomberg, the system owner of Elfsquad at Cibes, really appreciates how easy it is to integrate Elfsquad with their existing systems, such as Monitor ERP. This allows them to automatically generate necessary documents and provide real-time updates on order statuses.

The Elfsquad Effect

The impact of Elfsquad on Cibes’s organization has been substantial. Configuration times have dropped from up to 25 minutes to just one minute and 30 seconds. This allows Cibes to process quotes and orders way faster, significantly boosting overall productivity. Since launching Elfsquad, the number of users has grown from 1,600 to nearly 2,000 globally, including direct sales teams and distributors, proving Elfsquad’s ease of use and effectiveness. The new system also provides powerful data analytics capabilities, so Cibes is able to analyze performance and make informed decisions quickly.
Looking ahead, Cibes plans to expand the use of Elfsquad to their Illinois facility in order to standardize their operations across all production units. In summary, Elfsquad CPQ has transformed Cibes's operations, improving efficiency, reducing dependency on external consultants, and enabling faster, data-driven decision-making. This strategic move positions Cibes for continued success and growth in the global market while guaranteeing they can always meet customers’ changing demands.